Email: lvs AT lucvansteen DOT net
Skype:lvansteen
GPG Public Key: LVS-GPG-KEY
Born on May, 01 1970
Mechelen, Belgium
SUMMARY
Experienced hands-on IT Specialist known for focus on simplicity, efficiency, effectiveness, quality and his business oriented approach, with extensive technical knowledge of open source solutions as well as Windows environments, virtualization, storage, service delivery and project coordination/management.As pre-sales technical consultant, Luc is the Delivery focal point for the Sales department.
KEY SKILLS
- Strong computing server and storage administrators skills.
- Linux operating systems (RHEL, SLES, ...).
- Scripting (Bash, Perl, Powershell, ...).
- Linux Clustering with Pacemaker/Corosync.
- Cloud migrations.
- Deploying Open Source solutions.
- MS Windows Server including Active Directory.
- Designing,implementing and supporting mail infrastructures.
- Perimeter security technologies.
- Storage technologies (IBM DS3XXX/DS4XXX, Dell Equalogic).
- Networking (topology design and implementation).
- Virtualization (VMWare vSphere, Citrix XenServer and KVM).
- Experienced Lotus Domino/Notes administrator.
- Experienced Asterisk (IP Telephony) Solution Architect.
- Nagios Monitoring (including plug-in development).
- Excellent problem solving and judgement.
- Structuring Service Delivery by using Service Delivery Modeling ITIL version 3 framework in combination with a "keep it simple"-approach.
- Participating in pre-sales activities as technical solution consultant/architect.
- Steering projects as Project Coordinator or Project Manager.
WORK EXPERIENCE
From November 2000 till current: IT Specialist and Pre-sales Consultant at IBM Belgium and Skillteam (IBM Subsidiary)
- Building Business Oriented IT Infrastructures
- Deploying high-available clusters on cloud infrastructures
- Development of support tools and interfaces
- Developed an IP Telephony solution based on Asterisk and conducted the implementation project as Project Lead
- Driving the use of open source solutions to obtain cost efficient IT infrastructures
- Technical pre-sales focal point for IT delivery
- Steering projects as Project Manager/Coordinator
- Suse Linux Enterprise Server deployment on IBM System z
- Delivering project work packages OTOBOS
- Providing technical input on changes as member of Change Advisory Board
- Deploying Citrix XenServer environments
- Clients: Baxter, Acerta, Boerenbond, SDWorx, Bergerat-Monnoyeur, Alpro, CIT Blaton, Donaldson, Deloitte, ICANN, Eandis,...
From August 2000 to November 2000: Supervisor at Telenet.
- Actively involved in internal Service Delivery Management
- Leading internal IT infrastructure projects
- Coaching first and second line support staff
From October 1998 to August 2000: Solution Engineer at Skillteam.
- Assigned to long term contracts
- Managing Lotus Notes/Domino infrastructures
- Development of Lotus Notes/Domino applications.
- Tasks management, quality control and project follow up
- Clients: KBC Bank/Verzekering & IBM, Treco, etc.
From 1996 to October 1998: Projects Lead at PriceWaterhouseCoopers.
- Build and maintain the PwC IT Infrastructure
- Installation of servers and networking components
- Involved in daily operation (level 3) in close contact with PwC Helpdesk.
- Development of Lotus Notes/Domino applications.
- Active technical member of the European Roll-Out team.
From 1994 to 1996: Assistant Marketing Manager at Econocom.
- Technical support to Sales Agents
- Development of Lotus Notes/Domino applications.
EDUCATION, TRAINING, CERTIFICATIONS & QUALIFICATIONS
IBM : IBM/SoftLayer Technical Training (Eindhoven, The Netherlands)
IBM : IBM PureFlex System Practice Lab (Mainz, Germany)
IBM : Lotus Notes/Domino 8.5 Sales Certification (Brussels, Belgium)
ITIL : ITIL Foundation version 3 Certification (Brussels, Belgium)
PENTA : Penta Management Training and Pre-sales/Sales Training
CISCO : Ironport Technical Training (Mechelen, Belgium)
IBM : Service Management Simulation Workshop (Brussels, Belgium)
3COM/HP : VCX Communications Technical Training (Barcelona, Spain)
1993 : Graduaat Informatica. (Education)
LANGUAGE SKILLS
Dutch: native language
English: fluent
French: fluent
INTERESTS & OTHER ACTIVITIES
Independent entrepreneur (side business), runner